Privacy policy

Last Updated: June 2026

The Fretted Buffalo respects your privacy and is committed to protecting any personal information you provide when visiting our website or making a purchase.

Information We Collect

When you place an order, submit a contact form, sign up for our mailing list, or otherwise interact with our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Information you voluntarily provide through inquiries or communications

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate regarding purchases and customer service inquiries
  • Provide shipping updates and order information
  • Improve our website and customer experience
  • Send promotional emails or newsletters if you have chosen to receive them

Payment Security

Payment transactions are processed through secure third-party payment providers. The Fretted Buffalo does not store complete credit card information on its servers.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

  • Process payments
  • Ship orders
  • Comply with legal obligations
  • Protect against fraud or unauthorized transactions

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.

You may choose to disable cookies through your browser settings, although some website features may not function properly as a result.

Email Communications

If you subscribe to our mailing list, you may receive occasional updates about new arrivals, events, promotions, and other shop news. You may unsubscribe at any time using the link provided in our emails.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors, analytics providers, social media platforms, and marketing tools. These services maintain their own privacy policies and practices.

Changes to This Policy

The Fretted Buffalo reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

The Fretted Buffalo
466 Amherst Street
Buffalo, NY 14207
716-221-3738
info@thefrettedbuffalo.com